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11月13日

Frequently Asked Partner Program Questions & Answers!

Question: What is the status of my Microsoft Partner Program membership?

Answer: Contact the Regional Service Center by calling them at 800-765-7768, or emailing them at mspp-na@microsoft.com

 

 

Question:  I would like to which kind and how many Microsoft internal use licenses I receive as a partner.

Answer: Contact the Regional Service Center by calling them at 800-765-7768, or emailing them at mspp-na@microsoft.com

 

 

Question:  Where do I learn more about the Customer Satisfaction Surveys (CSAT) that are a new requirement to keep my Partner Network Membership status?

Answer: Learn an overview here: https://partner.microsoft.com/US/40017618 Contact the Regional Service Center by calling them at 800-765-7768 for questions.

 

 

Question: I would like to know about the current Microsoft incentives, could you please help me?

Answer: I would recommend checking www.microsoftincentives.com on a weekly basis, at the least, because it is constantly updated. Also, you could contact the Incentives team by calling them at 800-735-5232, or emailing them at service@microsoftincentives.com

 

 

Question: I would like to get more information on becoming a Microsoft Authorized Educational Reseller (AER), could I get some assistance?

Answer: Please contact Vickie Estes, the lead contact for the AER team, by calling 800-895-4212, or email your questions to MSAERP@microsoft.com

 

 

Question: Where can I find trainings for my employees?

Answer: Go to the Partner Learning Center (PLC) by going to https://training.partner.microsoft.com/plc Once there, you can search for any type of partner-focused trainings (in-person, on demand, live meeting)

 

 

Question: I have a customer that might qualify for charity licensing, could you help me find out?

Answer: For assistance with charity licensing and to find information about qualifying charity customers, please go to https://www.easymatch.com/opencharity or email your questions to opencharity@easymatch.com

 

 

Question:  Could a get a licensing history report?

Answer:

  1. smspeas@microsoft.com
  2. smspcen@microsoft.com
  3. smspwes@microsoft.com

 

 

Question: Product releases, how do I know when each will be happening?

Answer: http://support.microsoft.com/lifecycle/search/

 

 

Question:  How do I learn more about funding for marketing?

Answer: Contact your area PTM and/or Regional Marketing Manager to find out what marketing funds and/or resources they might have available to you. Also try the Local Engagement Team, find one for your area at https://partner.microsoft.com/US/salesmarketingsection/usregions

 

 

Question: Where can I find marketing collateral that I can brand – Ready-to-Go Marketing (RTG).

Answer: www.mspartnerdirect.com

 

 

Question: Where can I find a list of the Authorized Distributors?

Answer: https://partner.microsoft.com/US/licensing/acquirelicenses/distributors

 

 

Question: What is Microsoft Financing and how do I learn more?

Answer: www.microsoftfinancing.com



Question:
Where can I find a SKU/Estimated Pricing for product X?
Answer: You can get this information through our Licensewise tool: http://www.microsoft.com/licensing/licensewise/default.aspx?siteref=LW or by contacting your distributor.


Question:
Where can I find a summary of all the different products Microsoft offers?
Answer: The MS Gear Up Sales Tool Kit offers Product Summaries, feature lists, VL Skus and other useful information, it can be found at: http://www.ms-gearup.com/home.asp


Question:
Where can I find a list of the Microsoft Competencies and their requirements?
Answer: https://partner.microsoft.com/US/program/competencies


Question:
I have a specific, obscure question about licensing or product use rights, where can I find the answer?
Answer: Many Licensing Specific questions are addressed in the Volume Licensing Briefs found at http://www.microsoft.com/licensing/about-licensing/volume-licensing-briefs.aspx

 

Question: When will Microsoft stop offering support for a product I own?
Answer: You can find End of Support dates for specific products here: http://support.microsoft.com/lifecycle/search/

Question: Where can I find a trial version of one of your products?
Answer: Trial versions for many of our products can be found in the Trial Software Center:
http://www.microsoft.com/products/info/default.aspx?view=22&pcid=9d273393-92c9-4807-be9c-515a0d152415
Or
The TechNet Evaluation Center:
http://technet.microsoft.com/en-us/evalcenter/default.aspx


Question:
Where can I get technical support for a deal I'm working on?
Answer: Contact our NAPS team:

Platform
West
Phil Latta
v-platta@microsoft.com
1-800-426-9400 x23418

Central
Riley Bouron
v-ribour@microsoft.com
1-800-426-9400 x23478

East
Eric Hestbeck
v-erhest@microsoft.com
1-800-426-9400 x23458

Dynamics
Karl Stadick
v-kstad@microsoft.com

 

10月12日

Important Notice to Action Pack Subscribers

As a MAPS subscriber, we have important information for you regarding renewing your subscription.  

 

The Microsoft Action Pack subscription (MAPS) can be one of the most helpful tools available to you, with many Microsoft Partners citing it as a key part of their ongoing business success. We’ve listened to Partners’ wants and needs and made enhancements to the subscription along the way. We’ve also listened to Partners’ frustrations when they’ve told us, in some instances, that they lost sales opportunities when customers ordered and received MAPS. As you know, the software in MAPS is strictly for Partners internal-use and should not be used by customers.

 

In our ongoing efforts to maintain the subscription value to Partners and to ensure compliancy with the terms of the offering, we are reinstating the assessment requirement for renewing subscribers on January 1, 2010. Subscribers are required to take an assessment every two years and pass with a score of 70% or higher.

 

Currently, we show that 80% of current MAPS subscribers have met the requirement. When it’s time for you to renew, you will find a new and streamlined ordering experience. The course is 30 minutes long and you can always “test out” by going directly to the 10 question assessment.

 

If you have any questions about the Action Pack, the following resources are available:

 

·         MAPS Online Technical Community: https://partner.microsoft.com/global/actionpackcommunity[l1] 

·         Microsoft Partner Portal: https://partner.microsoft.com/global/mapssubscription

·         Regional Service Center:  https://partner.microsoft.com/mapsrsc

 

 

Thank you for your continued partnership and support in delivering Microsoft technologies to our mutual customers.


 [l1]This link is currently broken and is being fixed

9月2日

The Top 10 Benefits for ISV Partners

Thought any ISV's out these would appreciate these links!

 

 
 

Partner Solution Profiler
Let the Partner Solution Profiler increase your company's visibility with an online tool that helps you create a single solution profile, which is published in multiple Microsoft customer and partner directories.

http://www.solutionprofiler.com/

ISV Search Engine Optimization (SEO) Service
The Microsoft ISV SEO Service is a cost-effective marketing solution that can help improve conversion rates for site visitors and ensure you feature prominently in free search results on major search engines.

http://www.seosherpas.com/SEOWelcome.aspx

 

Ready-to-Go Campaigns
The Ready-to-Go Campaigns provide co-branded marketing materials and services that can help you identify sales opportunities, generate demand, and expand your customer base.

http://microsoft.mrmpslc.com/usisv/details.aspx?id=644

ISV Telesales Service
Let the ISV Telesales Service shorten your sales cycle by connecting you with key business decision makers, delivering the qualified leads you need to drive your business forward at a time when every call counts.

http://usisvmarketing.com/isvtelesales/

ISV Innovation
Enhance your skills with rich, developer-oriented content that explores applications, features, and functions with you in mind. Set your own schedule and choose from free courses that cover several important Microsoft technologies.

http://www.isvinnovation.com/

Partner Business Network
See how the Partner Business Network provides access to hundreds of free articles, tips, Web seminars, and Partnercasts addressing the marketing needs and questions of your company.

http://mspartners.marketingprofs.com/

Front Runner for Innovate On
Front Runner for Innovate On is an early adopter program for ISVs developing on the latest Microsoft Products. We can help you get to market faster, offering both technical and marketing support. Now supporting Microsoft SQL Server 2008!

http://www.fr4innovateon.com/

ISV Royalty Licensing Program
Through the ISV Royalty Licensing Program, you can provide a one-stop-shop licensing service, integrating Microsoft software into your applications. Available to Microsoft Certified and Gold Certified Partners.

http://microsoft.mrmpslc.com/usisv/details.aspx?id=180

Service Provider Licensing Agreement (SPLA)
This month-to-month licensing program helps service providers to provide hosting, outsourcing, and other software services to customers without the up-front capital costs and resulting risks.

http://www.microsoft.com/serviceproviders/licensing

   

 

Customer Financing Options
Microsoft Financing provides complete IT financing for customers and increased profit potential for you.

https://www.microsoftfinancing.com

   
   
   

 

8月25日

Practice Builders - New Site

wow, seems like we're adding new features to the Microsoft Partner Network site daily, here's one to ck out for sure: http://www.infrastructurepracticebuilder.com/ - whether you are already totally emerged in Core Infrastructure or just beginning, recommend checking out the many resources on this site.
8月13日

Are you a Gold Partner?

you may be missing out on a Gold Partner exclusive benefit - Advisory hours, ck this link for more information
7月21日

MPN - What is It?


Last week we announced the evolution of the Microsoft Partner Program to the next generation Microsoft Partner Network - a community born from our continued commitment to serve the needs of our partners and to help you reach your full potential.

Today, thousands of partners strengthen our business, and form an active and diverse network in the West Region. We believe the Microsoft advantage shines through the success of partners. Our vision for the Microsoft Partner Network is simple - to provide you with:


Opportunities to strengthen your capabilities.
- Create and enter new markets with early access to the latest technologies.
- Expand your sales and marketing skills.
- Deepen your business and technical expertise through clear learning paths.


Expertise to help you serve your customers better.
- Attain competencies aligned to how your customers buy.
- Extend conversations with your customers through digital marketing and social media.
- Create customer demand through product innovation.
- Connect with customers and other partners through an online marketplace.


Communities that spark innovation and connection.
- Choose the relationship that best serves your business and your customers' needs.
- Collaborate with other partners to drive opportunities. Share and exchange ideas in real time.


Working together, we can continue to focus on creating innovative solutions that drive profitability and sustain competitive advantage.

Check it out at www.microsoft.com/partner !!
7月1日

New Competency Added - Virtualization

Wanted you all to be aware that the long awaited Virtualization competency is now liveYou can access the portal page here.

6月25日

Partner Program Quick Reference Guide

Check out this PDF on my Skydrive for quick understanding of competencies etc for MSPP (Microsoft Partner Program).
5月13日

Great Example of How Partner Uses Channel Builder Program

here is example of how a partner is successfully using the Partner Channel Builder program, this profiling tools work! Check this our and consider teaming with this partner too!!
Sabrix is seeking partners for our Trusted Advisor Program.  Program benefits include referral fees, account rep bonuses, marketing support and more.

Sabrix is a leading provider of transaction tax management for companies of all sizes, enabling finance, tax, and IT professionals to achieve accurate, timely, and cost-effective compliance for sales tax, use tax, value-added tax (VAT), excise tax, and other international and industry-specific taxes and fees.

Sabrix Managed Tax Service (Sabrix MTS) delivers an outsourced transaction sales and use tax compliance service to handle tax compliance from start to finish. Sabrix MTS is a powerful combination of an on-demand version of Sabrix's enterprise software and tax research, expert tax professionals, and deep knowledge of transaction tax compliance.

The Sabrix Managed Tax Service integrates seamlessly with your financial and e-commerce systems, working behind the scenes to accurately determine and calculate tax for every financial transaction, eliminating your need to manage tax schedules manually.

Sabrix’s innovative approach to sales and use tax compliance has gained significant momentum in the marketplace, attracting customers across a variety industries, such as manufacturing, financial services, and e-commerce.
 
Check out this link:
4月4日

Microsoft Partner Online Technical Communities

 

The Microsoft Worldwide Partner Group Services team is investing $6M over a two-year period to expand and enhance the Microsoft Partner Online Technical Communities (formerly Managed Newsgroups), which provide free online technical support service to partners via enhanced service level agreements, new offerings, and expanded language capabilities. The Online Technical Communities will also provide a forum where Microsoft partners can search for questions and answers from peers, get tips from community members, and post messages for other partners to read. https://partner.microsoft.com/us/40014662 

 

Windows Vista Online Technical Communities (Managed Newsgroups)

The Worldwide Partner Group recently announced the launch of the Vista Online Technical Communities via the Microsoft Partner Portal (formerly known as Managed Newsgroups), where partners can get technical support from Microsoft engineers and share knowledge with other Partner professionals. This Vista support service is offered at no charge to all partner levels. Microsoft engineers will respond to pre-sales technical support questions within 8 business hours and break-fix support questions within 4 business hours.

https://partner.microsoft.com/us/40054797

5月18日

Small Business Symposium

   

  

Microsoft Small Business Symposium 2007
An exclusive event to help you maximize growth.

9 July 2007 / Denver, CO

Dear Microsoft Partner:

As someone dedicated to helping your small business clients grow and thrive, are you sometimes surprised by the challenges your own company's growth presents to your ongoing success? Sudden or even steady growth can test the processes, people, and values that distinguish your company from the competition.

To help you maximize your growth, we'd like to invite you to our second annual Microsoft® Small Business Symposium. Network with industry peers at this full-day event as you:

  • Hear directly from Michael Risse, Vice President of Small and Medium Business, about Microsoft's vision and roadmap in the small business marketplace.
  • Learn from well-known industry leaders how to manage your time, increase business value, and reduce financial barriers to continued growth.
  • Attend Business Growth breakout sessions presented by your partner peers and take away successful best practices that you can put to work for your business.
  • Find out about upcoming Microsoft technology and how to use current Microsoft solutions to boost business success for you and your customers.

Conveniently held just one day before the Microsoft Worldwide Partner Conference, the Microsoft Small Business Symposium will take place on July 9, 2007, in the U.S. city of Denver, Colorado.

The cost for this event is only US$99 for Microsoft partners and the event is free for all Microsoft Small Business Specialists. This was an extremely popular event last year and demand is high, so make sure to register today—seats are limited!

Learn more about this exclusive event and register today!

   

  

2月16日

Microsoft Partner Program alert: You may need customer references!

It’s that time of year again – time for Microsoft Partner Program reenrollment.  Most partners need to focus on renewing their customer references, which may expire on your anniversary date and impact the status of your competencies in MSPP.  Call us for help at 1-800-SOL-PROV or email mspp-na@microsoft.com.  We’ve also added a new resource this year based on feedback from our partners, the MSPP Experts team. If you need more of a consultative discussion on how to meet the points requirements, what competencies to focus on or just a deeper discussion on the program, reach out to the MSPP Experts team at 877.254.6825 or msppexp@microsoft.com.

 

Below are the steps to renew. If you run into any challenges in the process you can contact the Partner Program Service center at the number below. 

 

If you are qualified         , this process will take about 15 minutes!  To review your status follow the below steps:

1.       Log into your partner profile by visiting https://partner.microsoft.com/ and click the “sign in button”(you will either need to be the primary partner program admin for your organization or have admin rights to view and update your firms status in the program  )If for some reason you are no longer the correct contact please make sure this action is assigned to someone at your company.  If you need to change the primary contact for your firm for the Microsoft partner program, please contact the Regional Service Center (phone below)

2.       Once signed in, if you have admin rights you’ll see the yellow box (View your membership account). Click on this then on Membership Center.

3.       Once in the Membership center you’ll see a note under the “messages” section indicating that your firm is now in the re-enrollment period. This should include a link to start the re-enrollment process.

4.       If you don’t currently have the points required to re-enroll (50 for Certified, 120 for Gold), review the Partner Points summary by clicking on the Membership Center drop down , the Partner Points.  This will show you a summary of your current partner points and the maximum you can achieve in various categories.  Keep in mind that

 

Tip: Based on our analysis, the area that most partners will need to focus is on renewing their customer references. Customer references last approximately 2 years.  This year is the 2 year point since we implemented this requirement in the Partner Program so a bulk of our partners will need to update their references to renew back into the program.

 

Resources:

 

Microsoft Partner Program Hotline (Regional Service Center)- 800-SOLPROV -  For any questions or issues related to the Microsoft Partner Program and Re-Enrollment.

Email Regional Service Center:  MSPP-na@microsoft.com 48 hour response time

 

MSPP Experts: A new resource to provide MSPP competency coaching and guidance as well as answering general MSPP questions.  The Experts will also provide MSPP re-enrollment coaching, tips & tricks for partners: 877.254.6825 or msppexp@microsoft.com

2月13日

Partner Program Reenrollment Demonstration

 
Check out this site to see step-by-step demonstration (with audio) on how to get through the Microsoft Partner Program reenrollment.