Suzanne 的个人资料Microsoft West Region Co...照片日志列表更多 ![]() | 帮助 |
|
|
11月13日 Frequently Asked Partner Program Questions & Answers!Question: What is the status of my Microsoft Partner Program membership? Answer: Contact the Regional Service Center by calling them at 800-765-7768, or emailing them at mspp-na@microsoft.com
Question: I would like to which kind and how many Microsoft internal use licenses I receive as a partner. Answer: Contact the Regional Service Center by calling them at 800-765-7768, or emailing them at mspp-na@microsoft.com
Question: Where do I learn more about the Customer Satisfaction Surveys (CSAT) that are a new requirement to keep my Partner Network Membership status? Answer: Learn an overview here: https://partner.microsoft.com/US/40017618 Contact the Regional Service Center by calling them at 800-765-7768 for questions.
Question: I would like to know about the current Microsoft incentives, could you please help me? Answer: I would recommend checking www.microsoftincentives.com on a weekly basis, at the least, because it is constantly updated. Also, you could contact the Incentives team by calling them at 800-735-5232, or emailing them at service@microsoftincentives.com
Question: I would like to get more information on becoming a Microsoft Authorized Educational Reseller (AER), could I get some assistance? Answer: Please contact Vickie Estes, the lead contact for the AER team, by calling 800-895-4212, or email your questions to MSAERP@microsoft.com
Question: Where can I find trainings for my employees? Answer: Go to the Partner Learning Center (PLC) by going to https://training.partner.microsoft.com/plc Once there, you can search for any type of partner-focused trainings (in-person, on demand, live meeting)
Question: I have a customer that might qualify for charity licensing, could you help me find out? Answer: For assistance with charity licensing and to find information about qualifying charity customers, please go to https://www.easymatch.com/opencharity or email your questions to opencharity@easymatch.com
Question: Could a get a licensing history report? Answer:
Question: Product releases, how do I know when each will be happening? Answer: http://support.microsoft.com/lifecycle/search/
Question: How do I learn more about funding for marketing? Answer: Contact your area PTM and/or Regional Marketing Manager to find out what marketing funds and/or resources they might have available to you. Also try the Local Engagement Team, find one for your area at https://partner.microsoft.com/US/salesmarketingsection/usregions
Question: Where can I find marketing collateral that I can brand – Ready-to-Go Marketing (RTG). Answer: www.mspartnerdirect.com
Question: Where can I find a list of the Authorized Distributors? Answer: https://partner.microsoft.com/US/licensing/acquirelicenses/distributors
Question: What is Microsoft Financing and how do I learn more? Answer: www.microsoftfinancing.com
Question: When will Microsoft stop offering support for a product I own? Question: Where can I find a trial version of one of your products?
Platform Central East Dynamics
10月12日 Important Notice to Action Pack SubscribersAs a MAPS subscriber, we have important information for you regarding renewing your subscription.
The Microsoft Action Pack subscription (MAPS) can be one of the most helpful tools available to you, with many Microsoft Partners citing it as a key part of their ongoing business success. We’ve listened to Partners’ wants and needs and made enhancements to the subscription along the way. We’ve also listened to Partners’ frustrations when they’ve told us, in some instances, that they lost sales opportunities when customers ordered and received MAPS. As you know, the software in MAPS is strictly for Partners internal-use and should not be used by customers.
In our ongoing efforts to maintain the subscription value to Partners and to ensure compliancy with the terms of the offering, we are reinstating the assessment requirement for renewing subscribers on January 1, 2010. Subscribers are required to take an assessment every two years and pass with a score of 70% or higher.
Currently, we show that 80% of current MAPS subscribers have met the requirement. When it’s time for you to renew, you will find a new and streamlined ordering experience. The course is 30 minutes long and you can always “test out” by going directly to the 10 question assessment.
If you have any questions about the Action Pack, the following resources are available:
· MAPS Online Technical Community: https://partner.microsoft.com/global/actionpackcommunity[l1] · Microsoft Partner Portal: https://partner.microsoft.com/global/mapssubscription · Regional Service Center: https://partner.microsoft.com/mapsrsc
Thank you for your continued partnership and support in delivering Microsoft technologies to our mutual customers. [l1]This link is currently broken and is being fixed 9月2日 The Top 10 Benefits for ISV PartnersThought any ISV's out these would appreciate these links!
8月25日 Practice Builders - New Sitewow, seems like we're adding new features to the Microsoft Partner Network site daily, here's one to ck out for sure: http://www.infrastructurepracticebuilder.com/ - whether you are already totally emerged in Core Infrastructure or just beginning, recommend checking out the many resources on this site. 8月13日 Are you a Gold Partner?you may be missing out on a Gold Partner exclusive benefit - Advisory hours, ck this link for more information
7月21日 MPN - What is It?
Working together, we can continue to focus on creating innovative solutions that drive profitability and sustain competitive advantage. Check it out at www.microsoft.com/partner !! 7月1日 New Competency Added - VirtualizationWanted you all to be aware that the long awaited Virtualization competency is now live! You can access the portal page here. 6月25日 Partner Program Quick Reference GuideCheck out this PDF on my Skydrive for quick understanding of competencies etc for MSPP (Microsoft Partner Program).
5月13日 Great Example of How Partner Uses Channel Builder Programhere is example of how a partner is successfully using the Partner Channel Builder program, this profiling tools work! Check this our and consider teaming with this partner too!!
Sabrix is seeking partners for our Trusted Advisor Program. Program benefits include referral fees, account rep bonuses, marketing support and more.
Sabrix is a leading provider of transaction tax management for companies of all sizes, enabling finance, tax, and IT professionals to achieve accurate, timely, and cost-effective compliance for sales tax, use tax, value-added tax (VAT), excise tax, and other international and industry-specific taxes and fees. Sabrix Managed Tax Service (Sabrix MTS) delivers an outsourced transaction sales and use tax compliance service to handle tax compliance from start to finish. Sabrix MTS is a powerful combination of an on-demand version of Sabrix's enterprise software and tax research, expert tax professionals, and deep knowledge of transaction tax compliance. The Sabrix Managed Tax Service integrates seamlessly with your financial and e-commerce systems, working behind the scenes to accurately determine and calculate tax for every financial transaction, eliminating your need to manage tax schedules manually. Sabrix’s innovative approach to sales and use tax compliance has gained significant momentum in the marketplace, attracting customers across a variety industries, such as manufacturing, financial services, and e-commerce. Check out this link:
4月4日 Microsoft Partner Online Technical Communities
The Microsoft Worldwide Partner Group Services team is investing $6M over a two-year period to expand and enhance the Microsoft Partner Online Technical Communities (formerly Managed Newsgroups), which provide free online technical support service to partners via enhanced service level agreements, new offerings, and expanded language capabilities. The Online Technical Communities will also provide a forum where Microsoft partners can search for questions and answers from peers, get tips from community members, and post messages for other partners to read. https://partner.microsoft.com/us/40014662
Windows Vista Online Technical Communities (Managed Newsgroups) The Worldwide Partner Group recently announced the launch of the Vista Online Technical Communities via the Microsoft Partner Portal (formerly known as Managed Newsgroups), where partners can get technical support from Microsoft engineers and share knowledge with other Partner professionals. This Vista support service is offered at no charge to all partner levels. Microsoft engineers will respond to pre-sales technical support questions within 8 business hours and break-fix support questions within 4 business hours. 5月18日 Small Business Symposium
2月16日 Microsoft Partner Program alert: You may need customer references!It’s that time of year again – time for Microsoft Partner Program reenrollment. Most partners need to focus on renewing their customer references, which may expire on your anniversary date and impact the status of your competencies in MSPP. Call us for help at 1-800-SOL-PROV or email mspp-na@microsoft.com. We’ve also added a new resource this year based on feedback from our partners, the MSPP Experts team. If you need more of a consultative discussion on how to meet the points requirements, what competencies to focus on or just a deeper discussion on the program, reach out to the MSPP Experts team at 877.254.6825 or msppexp@microsoft.com.
Below are the steps to renew. If you run into any challenges in the process you can contact the Partner Program Service center at the number below.
If you are qualified , this process will take about 15 minutes! To review your status follow the below steps: 1. Log into your partner profile by visiting https://partner.microsoft.com/ and click the “sign in button”(you will either need to be the primary partner program admin for your organization or have admin rights to view and update your firms status in the program )If for some reason you are no longer the correct contact please make sure this action is assigned to someone at your company. If you need to change the primary contact for your firm for the Microsoft partner program, please contact the Regional Service Center (phone below) 2. Once signed in, if you have admin rights you’ll see the yellow box (View your membership account). Click on this then on Membership Center. 3. Once in the Membership center you’ll see a note under the “messages” section indicating that your firm is now in the re-enrollment period. This should include a link to start the re-enrollment process. 4. If you don’t currently have the points required to re-enroll (50 for Certified, 120 for Gold), review the Partner Points summary by clicking on the Membership Center drop down , the Partner Points. This will show you a summary of your current partner points and the maximum you can achieve in various categories. Keep in mind that
Tip: Based on our analysis, the area that most partners will need to focus is on renewing their customer references. Customer references last approximately 2 years. This year is the 2 year point since we implemented this requirement in the Partner Program so a bulk of our partners will need to update their references to renew back into the program.
Resources:
Microsoft Partner Program Hotline (Regional Service Center)- 800-SOLPROV - For any questions or issues related to the Microsoft Partner Program and Re-Enrollment. Email Regional Service Center: MSPP-na@microsoft.com 48 hour response time
MSPP Experts: A new resource to provide MSPP competency coaching and guidance as well as answering general MSPP questions. The Experts will also provide MSPP re-enrollment coaching, tips & tricks for partners: 877.254.6825 or msppexp@microsoft.com 2月13日 Partner Program Reenrollment DemonstrationCheck out this site to see step-by-step demonstration (with audio) on how to get through the Microsoft Partner Program reenrollment. |
|
|